AI Act compliance: chatbots and classification

Problem: a company deployed AI chatbots and an automatic classification system without an AI Act compliance framework. Solution: complete AI usage audit, system classification by risk level, impact sheet drafting, register setup and team training. Result: AI Act compliance achieved in 6 weeks, operational auditable register, chatbots documented with human supervision. This case study details the context, architecture choices, delivery steps, observed outcomes and follow-up criteria agreed with the client. Powehi documente les décisions, les contraintes de sécurité, la méthode de déploiement, les indicateurs de réussite, les enseignements et les prochaines étapes afin que chaque exemple puisse être comparé à une situation réelle de PME.