Third-party AI tools compliance audit

Problem: an 80-employee SME used 12 SaaS tools integrating AI (CRM, chatbot, scoring, writing) without knowing which were affected by the AI Act. Solution: compliance audit of each third-party tool (terms, data processing, AI Act classification), risk matrix, substitution or framework recommendations. Result: 4 non-compliant tools identified, 8-week remediation plan. This case study details the context, architecture choices, delivery steps, observed outcomes and follow-up criteria agreed with the client. Powehi documente les décisions, les contraintes de sécurité, la méthode de déploiement, les indicateurs de réussite, les enseignements et les prochaines étapes afin que chaque exemple puisse être comparé à une situation réelle de PME.