Industrial SME maturity diagnostic

Problem: a 50-employee industrial SME wanted to modernise its IS but didn't know where to start. Solution: 90-day digital maturity diagnostic covering infrastructure, processes, tools, data, cybersecurity and AI uses. Result: complete mapping, 5 quick wins identified (reporting automation, work order digitalisation), 12-month action plan with estimated ROI.

Problem

a 50-employee industrial SME wanted to modernise its IS but didn't know where to start.

Solution delivered

90-day digital maturity diagnostic covering infrastructure, processes, tools, data, cybersecurity and AI uses.

Result achieved

complete mapping, 5 quick wins identified (reporting automation, work order digitalisation), 12-month action plan with estimated ROI.

Why this matters for SMEs

This case shows how clear scoping, fit-for-purpose tooling and explicit gain tracking turn a business need into an operational result for an SME.

How to evaluate this case

To reuse this approach, check the starting context, delivered scope, maintenance ownership and available measures. A solution creates value through team adoption as much as through technology. This checklist helps compare the problem addressed here with your own situation before starting a prototype or integration.