AI Act compliance: chatbots and classification
Problem: a company deployed AI chatbots and an automatic classification system without an AI Act compliance framework. Solution: complete AI usage audit, system classification by risk level, impact sheet drafting, register setup and team training. Result: AI Act compliance achieved in 6 weeks, operational auditable register, chatbots documented with human supervision.
Problem
a company deployed AI chatbots and an automatic classification system without an AI Act compliance framework.
Solution delivered
complete AI usage audit, system classification by risk level, impact sheet drafting, register setup and team training.
Result achieved
AI Act compliance achieved in 6 weeks, operational auditable register, chatbots documented with human supervision.
Why this matters for SMEs
This case shows how clear scoping, fit-for-purpose tooling and explicit gain tracking turn a business need into an operational result for an SME.
How to evaluate this case
To reuse this approach, check the starting context, delivered scope, maintenance ownership and available measures. A solution creates value through team adoption as much as through technology. This checklist helps compare the problem addressed here with your own situation before starting a prototype or integration.