AI Act compliance: chatbots and classification

Problem: a company deployed AI chatbots and an automatic classification system without an AI Act compliance framework. Solution: complete AI usage audit, system classification by risk level, impact sheet drafting, register setup and team training. Result: AI Act compliance achieved in 6 weeks, operational auditable register, chatbots documented with human supervision.

Problem

a company deployed AI chatbots and an automatic classification system without an AI Act compliance framework.

Solution delivered

complete AI usage audit, system classification by risk level, impact sheet drafting, register setup and team training.

Result achieved

AI Act compliance achieved in 6 weeks, operational auditable register, chatbots documented with human supervision.

Why this matters for SMEs

This case shows how clear scoping, fit-for-purpose tooling and explicit gain tracking turn a business need into an operational result for an SME.